Most Asked Questions About Auto Transport

We put this section together to try and give you the answers you’re looking for quick and easy.

Understanding the amount of time it takes to deliver your vehicle after pickup.Here are some examples of delivery times, these times are estimated and should not be considered as guaranteed.

East coast to west coast or west to east approximately 7-14 days
Central US to east coast or central to west coast approximately 5-8 days
Southern states to northern states or north to south approximately 5-8 days
Within your state pickup and deliveries are approximately 1 to 3 days
East coast to Hawaii is approximately 20 to 30 days.
West coast to Hawaii is approximately 10 to 20 days.

 

Yes, the truck driver will get as close to your door as he can legally and safely. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Auto transport trucks are big and need lots of space to maneuver and turn around. If your home is restricted by narrow streets, low-hanging trees, low bridges, speed bumps or tight turns, the driver may ask you to meet the truck at a nearby destination.
We always advise booking your vehicle as soon as you know your date so we can secure your space as quick as possible to help avoid any chances in delays. We also specialize in expedited pick up, we can pick up within 24hrs under most circumstances i.e. if you went with another company and they dropped the ball and you need to be loaded the next day CALL US 888-325-1899 immediately we have a 99.9% success rate in getting clients loaded in 24hr short notice.
Make sure your vehicle is insured! Our transporters carry coverage for your vehicle, but if the insurance company denies the claim for any reason, you don’t want to be stuck with the bill or fighting the insurance company on your own.
Visa, MasterCard, American Express and Discover will be accepted. No personal checks and no business checks will be accepted. Our drivers cannot accept cash on delivery due to issues in the past of being robbed or misplacing it. Payment must be arranged prior to pickup. We will charge your card the day of pickup, unless pickup is on the weekend and then we will charge your card the Friday before.
We will allow up to 100lbs in the trunk, however The US Department of Transport prohibits the carrying of personal items on a truck licensed only for carrying automobiles. By violating this federal law, our company can be fined up to $10,000. All personal belongings that are left inside the vehicle will not be insured and our company is not responsible for missing or damaged items.
Open Carrier This is transport that does not protect your vehicle from the elements. Your vehicle is exposed to the weather, but we can fit more vehicles on our truck and this lowers the Price of transport. Damages from the elements are rare, but can occur. Most people are willing to take the small risk to save a considerable amount of money. Enclosed Carrier This is transport that protects your vehicle from the elements. Going enclosed can protect your vehicle from weather, rocks and theft. In most cases an enclosed carrier will Price double of what it would Price to ship on an open carrier. These drivers have more experience with high-end vehicles.